Here’s a list of answers to the most commonly asked questions.
How do I become a member of preteenministry.net?
Membership registration is only open a few times a year. Go here to see if registration is currently open. If not, you can optin to get notified the next time we open up registration.
How do I get help with anything related to preteen ministry membership?
Contact Becky at email@example.com for any issues related to preteen ministry membership.
After I purchase a downloadable product, how do I get the resources?
After purchase, you’ll automatically be directed to a page to download all your resources. You’ll also automatically be emailed a link to the download page, with username and password. That way, you can access your download at a future date.
Can I share the download links with my team?
Of course you can. We just ask you don’t share it with others outside of your church.
Can I get the get curriculum a physical product rather than a download?
No, our curriculum is only available as a download.
I placed an order, but am having issues viewing or downloading the resources.
Contact our support team here and we’ll be happy to help you right away.
Do I need a PayPal account to place an order?
No. You can use any credit card. But if you do have a paypal account, you can pay that way as well.
Why didn’t I get an email with receipt and/or download links?
Here are the two most popular reasons this happens:
You could have entered the wrong email or different email at checkout.
The email when to your spam folder. Be sure to check there if you haven’t already.
If this happened to you, contact our support team here and we’ll take care of you.